Diagnosing Pain Points to Define a Path for AI

How we helped Data Culture define AI use cases and build a prioritized implementation roadmap in 6 weeks for one of their client’s modernized Data & AI modernization efforts:

Outcomes

Generated dozens of AI and modernized data use cases over 6 weeks

Defined
5 evidence-backed priority AI use cases
to be implemented

Surfaced 5-6 additional ideas for expansion beyond original scope for project

Generated notable buy-in from financial services client for ongoing modernization

Context

Data Culture is a boutique data consultancy that sought our help to support a data modernization project they were engaged with for a legacy brokerage in the financial services industry.

This client of theirs was facing a lack of a long-term data & AI strategy, and no concrete plan to understand their current state capabilities.

Objectives

Defining 4-5 AI use cases based on client’s current state and industry context

Prioritizing existing client pain points and needs around pre-existing efforts

Building roadmap to facilitate transition to implementation phase for project

Client Perspective

Superposition helped us come up with a repeatable way to cut through complexity with this particular client, so we could align across all their different teams and focus on what really mattered for making this project succesful!”

A picture of one of our clients, Brittany Bafandeh (CEO of Data Culture), who we helped create a series of workshops for as part of AI Use Case Prioritization Project!

Brittany Bafandeh, CEO - Data Culture

How We Did It

  • Completed 1-on-1 discovery sessions with 6 different key leaders to determine pain points

    • Compiled an initial list of use cases per leader and defined potential obstacles to educate prioritization process

    • Built and socialized a structure for an upcoming prioritization workshop after 4 weeks

Phase 1: Discovery & Education

A showcase of a 1:1 workshop as part of our AI Use Case Discovery workshops!

Phase 2: Prioritization Workshop


  • Completed 4-hour workshop (with participation from all 6 leaders) to understand the impact/effort of potential use cases

    • Defined cross-workstream priorities based on workshop activities

    • Broke down priority use cases to generate starting points for implementation efforts

A detailed workshop titled 'Use Case Prioritization Workshop' outlining a two-day process. Day 1 focuses on impact and effort mapping with sections for use case recap, impact vs effort chart, and perspectives. Day 2 covers use case prioritization, priority use case breakdown, and outputs.

Phase 3: Implementation Prep Outputs


  • Used outputs from sessions and workshops to generate 3 outputs for Data Culture’s implementation team:

    • Full list of modernized data use cases (incl. AI ideation)

    • Prioritized list of Use Cases

    • Tactical roadmap of business value per use case to implement

A screenshot of a spreadsheet titled 'Prioritization Workshop Output,' containing columns for priority, stakeholder, use case, bucket, impact, effort, priority reasoning, V1 idea, V1 inputs, short-term success factors, next step business owner, and notes. The sheet lists multiple entries with details like 'Name,' 'Use Case,' 'High' impact, 'Simple' effort, and various input details.

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